ligaidola Casino & Sportsbook Data Care

This page describes what we collect when you use ligaidola and how we keep that data protected. We collect personal information only to operate your account, process your deposits and withdrawals, verify your identity, and comply with our legal obligations. We do not sell your data, and we do not share it with third parties except where required by law or to process your transactions through our payment partners (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet).

Our servers may sit outside your jurisdiction, but your data is encrypted in transit and at rest. We apply the same security standards regardless of where you access ligaidola—whether from Jakarta, Surabaya, Bandung, Medan, Semarang, or elsewhere in our supported regions. This policy explains what information we collect, how long we keep it, and what rights you have over your data.

What We Collect

When you register on ligaidola, we collect your full name, date of birth, email address, and Indonesian ID number (KTP). We use this information to verify your identity and comply with anti-money-laundering regulations. We also collect your phone number and payment details (bank account or e-wallet identifier) to process deposits and withdrawals. Your payment information is never stored in plain text; it is encrypted and tokenised so that only our payment processors can access it.

During your use of ligaidola, we collect transaction data: every bet you place, every game outcome, every deposit and withdrawal, and the timestamp of each action. We also collect technical data: your IP address, device type, browser version, and approximate location (country and city level only). This technical data helps us detect fraud, prevent account takeovers, and troubleshoot technical issues.

We do not collect sensitive data such as your password in plain text. Your password is hashed using industry-standard encryption before storage. We also do not collect your two-factor authentication codes; those are generated on your device and verified only during login.

How We Use Your Data

We use your personal information for five core purposes: account operation, identity verification, transaction processing, fraud prevention, and legal compliance. Your name and ID are used only for KYC verification and to match your account to your payment methods. Your email and phone are used to send you account notifications (login alerts, withdrawal confirmations, tournament results) and to contact you if we detect suspicious activity. Your transaction history is used to calculate your balance, settle your bets, and generate your account statements.

We retain your data for as long as your account is active, plus a retention period after closure (typically 7 years for financial records, as required by Indonesian law). After that period, we delete or anonymise your data. If you request account deletion, we will close your account and begin the deletion process, though we may retain anonymised transaction records for compliance purposes.

Personal Data

Name, date of birth, ID number, email, phone — used for account verification and communication.

Payment Data

Bank account or e-wallet details — encrypted and tokenised, never stored in plain text.

Transaction Data

Bets, outcomes, deposits, withdrawals — retained for account history and settlement verification.

Technical Data

IP address, device type, browser — used for fraud detection and troubleshooting.

Third-Party Processors

We share your data with third parties only when necessary to operate ligaidola. Our payment processors (DANA, e-wallet, mobile banking, local payment, online payment, and our banking partners) receive your payment details to process deposits and withdrawals. Our hosting provider receives your data to store and secure it on our servers. Our identity-verification partner receives your name, date of birth, and ID number to confirm your identity. Each processor is contractually bound to keep your data confidential and to use it only for the purpose we specify.

We do not share your data with marketing partners, advertisers, or data brokers. We do not sell your email address or phone number. If we are required by law to disclose your data (for example, to comply with a court order or government investigation), we will notify you unless legally prohibited from doing so.

Your Rights on ligaidola

You have the right to access your data anytime by logging into your account and reviewing your profile and transaction history. You have the right to correct any inaccurate information by contacting our support team. You have the right to request deletion of your account and associated data, though we may retain anonymised records for compliance. You have the right to object to our use of your data for fraud detection or marketing (though fraud detection is essential to account security). To exercise any of these rights, contact us via live chat or email at the address provided in our contact section.

If you believe we have mishandled your data or violated your privacy rights, you can file a complaint with the Indonesian Data Protection Authority or contact us directly to resolve the issue. We take data privacy seriously and will investigate any complaint promptly.